Shipping Policy
After we receive your order, it will be made specifically for you. Online orders for our premium paper and peel & stick products have a lead time of 10-14 days and ship from the USA.
Grasscloth Wallpaper online orders have a lead time that ranges from 2-4 weeks and ship from the USA.
Samples ship for free within the continental US via USPS
We take great pride in inspecting all orders prior to shipping. Please report any damaged or missing items to info@mitchellblackhome.com within 7 days of delivery.
Return Policy
All of our wallpapers are printed to order. True to our sustainability mission we don’t “put ink to paper” until we receive your orders, which is why we are not able to accept returns or exchanges. We highly encourage everyone to order samples and contact us if you have any questions.
General
Yes! Each wallpaper product page has the option to purchase 8.5"x11" samples. You can buy both peel & stick and traditional samples for all wallpaper. All samples sales are final.
Make sure you know the width and length of the area you need to cover. All of our wallpapers are 2 feet wide x 10 feet long.
We have several materials and substrates to choose from. Click HERE for more information about our substrates.
We print to order, if you find that you need more wallpaper later on we cannot guarantee that the new rolls will match your previous order. Color consistency changes for our printers on a day to day basis, so we recommend calculating the total amount needed before placing an order, or ordering extra just in case. Click HERE to use our wallpaper calculator.
Materials are proudly sourced and manufactured in the USA
Not quite. Surfaces with a strong texture make it harder for the paper to stick. We recommend a smooth, clean wall for the most successful application.
Yes, yes, and yes. Please reach out to us at info@mitchellblackhome.com so we can learn more about your project.
Grasscloth Wallpaper
Grasscloth wallpaper is a type of wall covering made from natural fibers. The grasscloth substrate requires a wallpaper paste to stick to a wall or surface. The natural fibers of our authentic grasscloth bring a rich, high end look to just about any space. Our grasscloth collection consists of both patterned as well as solid colors.
Yes, we do recommend hiring a professional installer. Our grasscloth wallpaper does come pre-trimmed, however; your installer may wish to table-trim an edge to achieve a better seam or panel width depending on the wall or site conditions.
After calculating the square footage of your space, we do recommend rounding up by 10%. You can use the wallpaper calculator on any grasscloth product page for assistance. Your professional wallpaper installer can provide exact quantities required for your project.
Our solid color grasscloth is 72 square feet (36in wide x 24 linear feet).
Our patterned grasscloth is 68 square feet (34in wide x 24ft linear feet). There is a minimum order quantity of 2 rolls for any patterned grasscloth wallpaper pattern.
You may see slight variations in color due to the nature of the printing or dyeing process. For our patterned grasscloth, we custom print per order. While our solids come from larger production runs, we cannot guarantee the same lot for future orders. If you "under-ordered", you may notice a subtle difference and we recommend double checking with a professional installer who can confirm the amount of grasscloth you'll need for your project. Mitchell Black cannot be held responsible for any incorrect quantities ordered.
Please keep our grasscloth wallpaper away from moisture or harsh cleaners and dust lightly or vacuum. When dusting, we recommend wiping gently with a soft dry cloth only.
We do not recommend for use in bathrooms or areas where humidity or moisture might occur as grasscloth is a naturally absorbent material.
Extra rubbing or bumping may cause grasscloth to fray.
Installation
Yes, installing wallpaper yourself is absolutely possible and a popular DIY project, but it does require some care and preparation.
Here are a few things to consider that will help determine which material is right for your project:
1. Your Wallpaper Type
Different papers require different installation methods:
- Unpasted: You have to apply the adhesive (wallpaper paste) to the back of the paper or directly to the wall ("paste the wall").
- Peel and Stick: This is the most beginner-friendly and great for renters.
2. Wall Condition
The wall surface should be clean, smooth, and primed. Poorly prepped walls can cause the paper to bubble, peel, or show imperfections.
We have thoughtfully created Preparation and Installation Guides (see below for links to each guide) for each of our materials to help you with your wallpaper project. If you have any questions, please do not hesitate to contact our team who would be happy to assist.
Premium Paper (unpasted) Guide
If you have no time or no patience and are a perfectionist about wallpaper installation...yes. Wallpaper is meant to add a fun designer element to your home decor. If you think it will stress you out to attempt hanging it yourself, pay a professional and fast forward to the "FUN" part!
Trade
Yes, absolutely. Our Type II Vinyl is perfect in just about any commercial setting.
Yes. If you are an industry professional, please visit our To The Trade page to learn about the perks and become a member.
Have additional questions?
Schedule a call with our dedicated concierge team HERE who'll be happy to help you!