Frequently Asked Questions

Shipping Policy

After we receive your order, it will be made specifically for you. Therefore online orders have a lead time of 10-14 days and ship from the USA.

Samples ship for free within the continental US via USPS

We take great pride in inspecting all orders prior to shipping. Please report any damaged or missing items to info@mitchellblackhome.com within 7 days of delivery.

Return Policy

All of our wallpapers are printed to order. True to our sustainability mission we don’t “put ink to paper” until we receive your orders, which is why we are not able to accept returns or exchanges. We highly encourage everyone to order samples and contact us if you have any questions.

General

Yes! Each wallpaper product page has the option to purchase 8.5"x11" samples. You can buy both peel & stick and traditional samples for all wallpaper. All samples sales are final.

Make sure you know the width and length of the area you need to cover. All of our wallpapers are 2 feet wide x 10 feet long. 

We have several materials and substrates to choose from. Click HERE for more information about our substrates.

We print to order, if you find that you need more wallpaper later on we cannot guarantee that the new rolls will match your previous order. Color consistency changes for our printers on a day to day basis, so we recommend calculating the total amount needed before placing an order, or ordering extra just in case. Click HERE to use our wallpaper calculator.

Materials are proudly sourced and manufactured in the USA

Not quite. Surfaces with a strong texture make it harder for the paper to stick. We recommend a smooth, clean wall for the most successful application.


Yes, yes, and yes. Please reach out to us at info@mitchellblackhome.com so we can learn more about your project.

Installation

YES! Wallpaper is not scary... it's paper! Wet it and stick it! And peel and stick "wallpaper" is a huge sticker! Peel off the backing, and stick it on the wall. The 2nd best thing about peel & stick wallpaper is that it is repositionable, which means if you make a mistake applying it, you can peel it off and reposition it. The BEST thing about peel & stick wallpaper is you can peel it off, throw it out and choose a different pattern!

If you have no time or no patience and are a perfectionist about wallpaper installation...yes. Wallpaper is meant to add a fun designer element to your home decor. If you think it will stress you out to attempt hanging it yourself, pay a professional and fast forward to the "FUN" part!

Trade

Yes, absolutely. Our Type II Vinyl is perfect in just about any commercial setting.

Yes. If you are an industry professional, please visit our To The Trade page to learn about the perks and become a member.

Have additional questions?

Schedule a call with our dedicated concierge team HERE who'll be happy to help you!